Privacy Policy

Personal Data

Responsible for processing personal data (personal data) is the company with the name POLATOF: Panioras P. Georgios based in Pontou 96 - PC. 55132, Kalamaria - Thessaloniki and has a TIN. 121660319 with D.O.Y. 121660319 and e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., service telephone line 2310 443691, hereinafter "the company".

The company complies with all laws, including the General Regulation on the Protection of Individuals against the Processing of Personal Data (2016/679 / EU). The company undertakes to protect the personal data of the visitors / customers of the online store and to comply with the relevant provisions of EU law and national law to protect the individual from the processing of personal data, as applicable.

What data do we collect

Each visitor can browse the online store without being called or obliged to provide any personal information. However, for the submission of an order, a necessary condition is the disclosure by the user of some personal data. The company does not collect information related to personal data unless provided by the interested visitor voluntarily and on his own initiative. For this reason, the following will be requested: name / corporate name (if the customer is a legal entity), postal address / headquarters, telephone, e-mail address, VAT number (for purchases with invoice). Upon submission of the order, the user will be asked to provide his explicit consent for the forthcoming processing of his personal data in accordance with the law.
Through the company's website the user can also choose to fill in the wish list form but also the possibility of being informed about new products, discounts, offers and coupons by sending advertising - informational messages to his e-mail or postal address. Users are always given the opportunity to revoke their consent and stop receiving informative-advertising messages.
By submitting orders, the company collects the order history of each user. In no case shall data collected as defined by the Regulation as specific categories of data ("sensitive data"), ie data revealing racial or ethnic origin, political views, religious or philosophical beliefs or membership in a trade union, health or a natural person's sex life or a person's sexual orientation.

How do we use this data?

The collection, processing, storage and use of personal data is done only if and to the extent established in one of the cases provided by law (consent, contract, legal obligation, public interest, legal interest) and always in accordance with the provisions of these conditions and with the respect of the respective guarantees.
We only collect personal data that is necessary for the lawful purpose for which we collect. Personal data is used exclusively for the purposes for which it is collected.

These purposes are:
1) provision of quality services, 2) compliance with our contractual obligations, such as the execution of orders, 3) the sale of products, 4) the processing of visitors' orders, 5) the improvement of the design and content of the website, 6 ) communication with customers in order to inform them about the products and services of the online store, as well as about the offers, promotions and events held by the company.

The Company, fully respecting the confidentiality of this information and strictly following the principles of personal data protection, will not make any misuse or disclosure of the personal information it collects, except with the explicit consent of the user or in the event that it is required by provision of laws.

User consent
By registering in the online store, the user will be asked to provide his consent to the processing of his personal data by the Company, as responsible for their processing in printed, automated or telematics format (in particular by mail or e-mail, telephone and any other means of electronic communication)  or by itself or through any other person to whom the Company will entrust the processing on its behalf based on explicit contractual provisions and in accordance with the terms and procedure provided by the Regulation and in any case with respect to confidentiality and basic processing principles. of personal data.

Rights of a personal data subject

Any person concerned with the data collected and processed (data subject ') has the following rights:

• The right of access
• The right to information
• The right to correction
• The right to delete (right to be forgotten)
• The right to restrict processing
• The right to portability
• The right to object
• The right to object in profiling cases
• The right to file a complaint to a supervisory authority

In other words, the interested person has the right to have direct access to information on the issues of his personal data, to oppose their use in future promotions, to request and confirm their partial or total deletion from the records of the company, to request the correction or their completion, to be informed of the time and manner of the initial acquisition of personal data by the company as well as to be informed about the applied methods of personal data protection.

Period of storage of personal data files
The personal data collected for the execution of the orders and the issuance of the legal tax data, are kept for the period of time required for the execution of the order as well as for the fulfillment of the requirements from the tax provisions that are valid each time.
The online store provides links to external websites for the personal data security policy for which the company is not responsible

The website www.polatof.gr reserves the right to modify these terms, and undertakes to inform users of any modifications through this website.

Secure Transactions

polatof.gr takes all the necessary technical and organizational measures for the security of transactions and ensuring the confidentiality of transactions and personal data, using information and communication technologies.

In this context and in accordance with the provisions of current legislation, the company makes every effort to use appropriate tools and technical means depending on the type of data collected and processed and implements any appropriate organizational measures to provide the legally required security of electronic transactions and data privacy (personal or not)All information collected by the company is confidential, and their use is made to the extent provided by law and for the purpose of performing the services provided as mentioned above. The company does not disclose details of its customers except in the case of their explicit consent or if this is required by a court decision or the law..

The online store www.polatof.gr in order to ensure the integrity and confidentiality of the data during their import or modification, uses for transactions the SSL security protocol with 256 bit encryption number and public key 2048 bit.

Purchases are made with absolute communication security (SSL) from the paycenter in the secure environment through the payment authentication program Verified by Visa and MasterCard SecureCode of Viva Wallet.

Cookies

We use cookies to ensure the best possible operation of our website. If you do not agree to the use of cookies, you must configure your browser or not use the website. In case of disabling cookies, this website will not work satisfactorily.

What are cookies?

Cookies are small files stored on your computer, tablet and mobile phone, and generally on the device you are browsing. Each cookie contains information, such as the name of the website it comes from, its lifespan, and a value, which are usually letters and numbers. Cookies allow us to store various anonymous information, such as your browsing preferences or if you have visited our website again. We use cookies for your easier navigation, but also to better adapt to your interests and needs, as well as to improve the use and operation of the online store

The law states that we can store cookies on your device, as long as it is absolutely necessary for the operation of this website. For all other types of cookies we need your permission.

You may change or revoke your consent at any time through the Cookies settings on our website.

Why do we use cookies?

The information recorded by cookies helps us to customize the content and improve the services provided by the website.
Cookies can be used to authenticate the user (required cookies), to compile anonymous statistics that allow the user to understand how the site is used and help to improve its structure and content
(useful - ne cookies) and to send ads or bidding, limiting ad impressions or measuring the effectiveness of an advertising campaign (advertising cookies).

Cookies used on the website:

• Session Cookie (required) is used for the operation of the site (login, orders, settings)

Third party cookies:

• Google Analytics Cookie
• Facebook Cookie
• Google Ads
• Youtube Cookies
• Google Maps Cookies

How can you manage cookies?

The user can delete cookies or block access to them through the browser, but in this case some features of the site, such as the ability to place an order, will not work.

For any request or information regarding the management of your personal data, you can contact us at

info@polatof.gr or by phone at  +30 2310 443691